Dr. Stephen Markovich was a household physician who labored within the emergency division one evening per week and volunteered as a highschool sports activities workforce physician when he was approached to assist OhioHealth. The previous Air Drive normal was blissful the place he was, however his sense of mission urged him to contemplate the request. What got here after was Markovich’s boldest transfer.
WHAT WAS YOUR RISKIEST DECISION? They are saying making selections, particularly dangerous ones, is like having a tug of warfare in your mind, and typically in your coronary heart. That’s the way it felt once I needed to resolve between giving up my household observe to assist a hospital run its ER higher. My undergrad is in engineering. I really like to sort things, however I assumed it could be non permanent. I used to be fallacious. After we received the ER operating easily, there have been different tasks, and 10% of my time became 25 after which 50. After which it was time to resolve which technique to go.
WHY WAS THAT MOVE RISKY? I used to be leaving my dream state of affairs, one thing I used to be comfy with, and good at, and obsessed with—bedside care. I’d by no means operated a hospital. I didn’t understand how a cath lab ran or an OR or how income cycle all labored. I needed to study all of it. On high of that, I wasn’t positive how I would slot in with the “fits” in administration. Relationships between operators and bedside caregivers can get a bit tense at occasions. However I informed my colleagues it was about attempting to make everybody’s work lives smoother and our affected person experiences higher, and I received their confidence. They got here to see me as a man who may bridge gaps between administration and the medical workers. I’m blissful to report they nonetheless welcome me into the physicians eating room.
WHAT WAS THE OUTCOME? Fortunately, I found I made the fitting resolution. I nonetheless spherical and principle sometimes. I’ve stored my boards up in addition to my privileges. I used to be ultimately promoted to COO after which president of OhioHealth Riverside Methodist Hospital and, simply final 12 months, to president and CEO of OhioHealth.
RESPONSE FROM THOSE INVOLVED: It was an uncommon state of affairs in that I used to be turning into a hospital operator in the identical system the place I as soon as was a doctor. So that you run the danger of ticking individuals off, actually, buying and selling your white coat for a swimsuit coat. I used to be lucky, although, that these issues didn’t come to cross.
ADVICE TO EXECUTIVES IN SIMILAR POSITIONS: I didn’t know I might be a normal within the Air Drive. I simply wished to fly fighter jets. I didn’t know I’d be a president and CEO of an enormous well being system. I simply wished to be a household physician. You don’t should undergo each door that opens. However these items can occur if you’re open to it. Don’t ever pre-ordain your future as a result of there might be one other path you by no means noticed coming that might result in nice issues.
DESCRIBE YOUR LEADERSHIP STYLE: I’m, initially, a servant chief and count on everybody on my workforce to be servant leaders. Meaning placing workforce and group earlier than self; being listener and being empathetic to different’s wants. It means making a constructive, inclusive work atmosphere the place everybody feels protected and revered. My job is to carry individuals collectively who’re smarter than me and encourage them to unravel issues and create a imaginative and prescient for the long run.
HOW WOULD OTHERS DESCRIBE YOUR STYLE? I wish to assume they discover me to be calm and reassuring, particularly in these unusual occasions, whereas additionally being constructive, energetic and forward-thinking. I nonetheless have to carry individuals accountable, after all, however I hope they know I do it pretty, and in a supportive approach and that I’ll by no means BS them.
I feel they know I genuinely care about them and what occurs right here at OhioHealth and that it’s not only a J-O-B to me, however an incredible duty that I maintain above all else.